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Mystery Shopping Agency, Mystery Shoppers
Mystery
Shopping
Maximise your company's potential by
using our discreet expert mystery
shoppers who will report back totally
independent impartial reports
detailing any information that your
company requires to give you market
growth.
Retail -
Restaurants, Pubs, Banks, Shops,
whatever your trade we can visit
on a schedule that you need.
Travel - Coaches,
Trains, Planes, Ships, Taxis,
Hotels.
Let us be your eyes and ears into
what service your customers really
get.
Telephone - We can
contact your
offices/stores/restaurants etc and
provide written reports or sample
tapes of conversations to help
develop your teams.
Customer Satisfaction
Surveys - Interviews can
take place either on site or
at specifically arranged customer
focus evenings where the atmosphere
can be more relaxed.
Atkins are a specialist Mystery
Shopping Agency
YOUR OBJECTIVES MET!!!
Competitor Monitoring:
We can send out
teams across the UK to check prices
and standards.
Procedures:
Are your staff
really on the ball as much as you
think?
Compliance
Audits: Make sure there are no legal
pitfalls by getting all your legal
requirements audited.
Test Purchasing:
Are ALL your
staff honest? research proves not! Do
they have mini scams?
Are they giving receipts? Are they
serving family and
friends?
Reporting:
All reports can
be sent back either on hardcopy or
Adobe Acrobat PDF files
e-mailed direct to your
offices.
Summary Reports:
We can provide
summary reports with data tables and
graphs sent to you in
Powerpoint slideshow via e-mail or
hardcopy.
ALL ATKINS UK
shoppers are chosen based on
experience of the task
in hand and location. Contact us now
on 07580 533 608
Mystery Shopping Agency
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